Terms and Conditions
Effective Date: August 12th, 2023
Welcome to Lightning Ribbon. These terms and conditions outline the rules and regulations for the use of our website and the purchase of Native American regalia ribbons and products from Lightning Ribbon. By accessing our website and making a purchase, you agree to comply with these terms and conditions.
1. Use of the Website:
1.1. You must be at least 18 years old to use our website and make purchases.
1.2. You agree to provide accurate and up-to-date information during the registration and checkout process.
1.3. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your account.
1.4. We reserve the right to terminate or suspend your account if you violate any terms of these terms and conditions.
2. Product Information:
2.1. We strive to provide accurate and detailed product information on our website. However, we do not warrant that product descriptions or other content on the website are error-free or complete.
2.2. Colors and appearances of products may vary slightly due to differences in computer monitors and photography lighting.
3. Pricing and Payment:
3.1. All prices on our website are listed in USD and are subject to change without notice.
3.2. Payment for products is required at the time of purchase. We accept PayPal, Debit Card, Credit Card.
3.3. You agree to provide accurate billing and payment information. If your payment is declined, your order may be delayed or canceled.
4. Shipping and Delivery:
4.1. We offer shipping to wherever USPS ships to. Shipping costs and estimated delivery times are outlined during the checkout process.
4.2. We are not responsible for delays in shipping due to events beyond our control, such as natural disasters, customs delays, or carrier issues.
5. Intellectual Property:
5.1. The content on our website, including product images, text, logos, and graphics, is protected by copyright and other intellectual property laws. You may not use, reproduce, distribute, or modify any content without our written consent.
6. Limitation of Liability:
6.1. To the fullest extent permitted by law, Lightning Ribbon shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of our products or website.
7. Indemnification:
7.1. You agree to indemnify and hold Lightning Ribbon harmless from any claims, losses, liabilities, damages, costs, or expenses arising out of your breach of these terms and conditions.
8. Governing Law:
8.1. These terms and conditions shall be governed by and construed in accordance with the laws of the state of Texas.
9. Changes to Terms and Conditions:
9.1. Lightning Ribbon reserves the right to update or modify these terms and conditions at any time without prior notice. Any changes will be posted on our website, and the revised date will indicate the effective date of the changes.
By using our website and purchasing products from Lightning Ribbon, you acknowledge and agree to the terms and conditions outlined above.
If you have any questions or concerns about our terms and conditions, please contact us at customerservice@lightningribbon.com or 817-996-0468.
Sincerely,
Christian Hinkle
CEO of Lightning Ribbon
customerservice@lightningribbon.com
817-9960468
Effective Date: August 8th, 2023
Thank you for shopping at Lightning Ribbon. We value your business and strive to provide you with the highest quality Native American regalia ribbons and products. In the event that you are not completely satisfied with your purchase, we offer a straightforward return policy to ensure your satisfaction and convenience.
1. Returns Eligibility:
You may return a product within 30 days of the delivery date for a refund or exchange. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition that you received it. Additionally, personalized or custom-made items are not eligible for return unless they are defective or damaged.
2. Initiation of Return:
To initiate a return, please contact our customer service team at customerservice@lightningribbon.com or 817-996-0468. Provide your order number and a brief explanation of the reason for the return. Our team will guide you through the return process and provide you with any necessary instructions.
3. Return Shipping:
Customers are responsible for return shipping costs unless the item received was damaged, defective, or incorrect. We recommend using a trackable shipping method and retaining the tracking information until your return is processed. We are not responsible for items lost or damaged during return shipping.
4. Refund Process:
Upon receiving and inspecting the returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed and applied to the original method of payment within 5 business days. Please note that the time it takes for the refund to appear in your account may vary depending on your financial institution.
5. Exchanges:
If you would like to exchange an item for a different size, color, or product, please follow the same return process outlined above. Once your return is approved, you can place a new order for the desired item on our website.
6. Damaged or Defective Items:
If you receive a damaged or defective item, please contact us within 7 days of receiving your order. Provide photos of the damaged or defective area, along with your order number and a brief description of the issue. We will arrange for a replacement or refund, depending on your preference.
7. Contact Us:
If you have any questions or concerns about our return policy, please feel free to contact our customer service team at customerservice@lightningribbon.com or 817-996-0468. We are here to assist you and ensure your shopping experience with Lightning Ribbon is enjoyable and hassle-free.
8. Changes to the Return Policy:
Lightning Ribbon reserves the right to update or modify this return policy at any time without prior notice. Any changes to the policy will be posted on our website, and the revised date will indicate the policy's effective date.
By shopping with Lightning Ribbon, you acknowledge and agree to the terms of this return policy.
Thank you for choosing Lightning Ribbon for your Native American regalia ribbon and product needs.
Sincerely,
Christian Hinkle
CEO of Lightning Ribbon
Lightningribbon.com
customerservice@lightningribbon.com
817-996-0468